{"product_id":"hotstep-snow-melting-heated-mats","title":"HotStep Snow Melting Heated Mats","description":"\u003ch5\u003e Description\u003c\/h5\u003e\n\u003cp\u003eKeeping the pathway up to your home or building can be crucial in creating a safe environment for your family and guests. Slip and fall accidents are one of the leading causes of injury during the winter and are only made worse by the conditions we face here in the US.\u003c\/p\u003e\n\u003cp\u003eThe HotStep Snow Melting Heated Mats are specifically designed to take a beating from the harsh weather and keep automatically melting snow so that you don’t have to get out a shovel and engage in hours of back-breaking labour. \u003c\/p\u003e\n\u003cp\u003eDesigned to keep your entrances, driveways, walkways, and stairs safe. These rubber heated mats are UV protected, and strong enough to handle the weight of cars.\u003c\/p\u003e\n\u003cp\u003eBuild your ideal HotStep Snow Melting Heated Mats System today.\u003c\/p\u003e\n\u003cp\u003eHotStep Snow Melting Heated Mats require at least 1\u003cstrong\u003e GFCI Power unit\u003c\/strong\u003e to plug into your outlet at home. See more in the specifications.\u003cbr\u003e\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cstrong\u003eNote: HotStep Snow Melting Heated Mats is only compatible with this \u003ca title=\"Accessories For Snow Melting Heated Mats\" href=\"https:\/\/canadamats.ca\/products\/accessories-for-snow-melting-heated-mats\"\u003e\u003cspan style=\"color: rgb(255, 128, 0);\"\u003eGFCI Power  unit\u003c\/span\u003e  \u003c\/a\u003ewhich is sold separately. \u003cbr\u003e\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003e\u003cspan\u003eIt is not recommended for cars to be parked on the HotStep Mats for extended periods of time. This may cause the tires to overheat and get damaged.\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch5\u003e\n\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003c\/h5\u003e\n\u003ch5\u003eSpecifications\u003c\/h5\u003e\n\u003ctable width=\"100%\" style=\"width: 101.389%; height: 235.156px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 17.6267%; height: 19.5938px;\"\u003e\u003cstrong\u003eMat Type\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 14.8618%; height: 19.5938px;\"\u003e \u003cstrong\u003eSize\u003c\/strong\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 11.5783%; height: 19.5938px;\"\u003e\u003cstrong\u003eVoltage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 12.788%; height: 19.5938px;\"\u003e\u003cstrong\u003eWattage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 14.6889%; height: 19.5938px;\"\u003e\u003cstrong\u003eAmperage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 13.3065%; height: 19.5938px;\"\u003e\u003cstrong\u003eThickness\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 12.9608%; height: 19.5938px;\"\u003e\u003cstrong\u003eNet Weight (kgs)\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 58.7812px;\"\u003e\n\u003ctd style=\"width: 17.6267%; height: 58.7812px;\"\u003eWalkway Mat XL\u003c\/td\u003e\n\u003ctd style=\"width: 14.8618%; height: 58.7812px;\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e59\" x 40\"\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 11.5783%; height: 58.7812px;\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e120V\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 12.788%; height: 58.7812px;\"\u003e600W\u003c\/td\u003e\n\u003ctd style=\"width: 14.6889%; height: 58.7812px;\"\u003e5.3A\u003c\/td\u003e\n\u003ctd style=\"width: 13.3065%; height: 58.7812px;\"\u003e10mm\u003c\/td\u003e\n\u003ctd style=\"width: 12.9608%; height: 58.7812px;\"\u003e 15.5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1979px;\"\u003e\n\u003ctd style=\"width: 17.6267%; height: 39.1979px;\"\u003eWalkway Mat \u003c\/td\u003e\n\u003ctd style=\"width: 14.8618%; height: 39.1979px;\"\u003e\n\u003cspan dir=\"ltr\" role=\"presentation\"\u003e\u003c\/span\u003e48\" x 36\"\u003cspan dir=\"ltr\" role=\"presentation\"\u003e\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 11.5783%; height: 39.1979px;\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e120V\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 12.788%; height: 39.1979px;\"\u003e430W\u003c\/td\u003e\n\u003ctd style=\"width: 14.6889%; height: 39.1979px;\"\u003e3.9A\u003c\/td\u003e\n\u003ctd style=\"width: 13.3065%; height: 39.1979px;\"\u003e10mm\u003c\/td\u003e\n\u003ctd height=\"21\" class=\"xl65\" width=\"123\" style=\"height: 16pt; width: 12.9608%;\"\u003e11.2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1979px;\"\u003e\n\u003ctd style=\"width: 17.6267%; height: 39.1979px;\"\u003ePassageway Mat\u003c\/td\u003e\n\u003ctd style=\"width: 14.8618%; height: 39.1979px;\"\u003e\n\u003cspan dir=\"ltr\" role=\"presentation\"\u003e\u003c\/span\u003e48\" x 20\"\u003cspan dir=\"ltr\" role=\"presentation\"\u003e\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 11.5783%; height: 39.1979px;\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e120V\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 12.788%; height: 39.1979px;\"\u003e240W\u003c\/td\u003e\n\u003ctd style=\"width: 14.6889%; height: 39.1979px;\"\u003e2.1A\u003c\/td\u003e\n\u003ctd style=\"width: 13.3065%; height: 39.1979px;\"\u003e10mm\u003c\/td\u003e\n\u003ctd height=\"21\" class=\"xl67\" width=\"123\" style=\"height: 16pt; width: 12.9608%;\"\u003e6.2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1979px;\"\u003e\n\u003ctd style=\"width: 17.6267%; height: 39.1979px;\"\u003eDoormat\u003c\/td\u003e\n\u003ctd style=\"width: 14.8618%; height: 39.1979px;\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e 24\" x 40\"\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 11.5783%; height: 39.1979px;\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e120V\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 12.788%; height: 39.1979px;\"\u003e240W\u003c\/td\u003e\n\u003ctd style=\"width: 14.6889%; height: 39.1979px;\"\u003e2.1A\u003c\/td\u003e\n\u003ctd style=\"width: 13.3065%; height: 39.1979px;\"\u003e10mm\u003c\/td\u003e\n\u003ctd height=\"21\" class=\"xl67\" width=\"123\" style=\"height: 16pt; width: 12.9608%;\"\u003e5.8\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.1875px;\"\u003e\n\u003ctd style=\"width: 17.6267%; height: 39.1875px;\"\u003eStair Mat\u003c\/td\u003e\n\u003ctd style=\"width: 14.8618%; height: 39.1875px;\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e11\" x 38\"\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 11.5783%; height: 39.1875px;\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e120V\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 12.788%; height: 39.1875px;\"\u003e90W\u003c\/td\u003e\n\u003ctd style=\"width: 14.6889%; height: 39.1875px;\"\u003e0.8A\u003c\/td\u003e\n\u003ctd style=\"width: 13.3065%; height: 39.1875px;\"\u003e10mm\u003c\/td\u003e\n\u003ctd height=\"21\" class=\"xl67\" width=\"123\" style=\"height: 16pt; width: 12.9608%;\"\u003e2.5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003e\u003cbr\u003e\u003c\/h5\u003e\n\u003ch5\u003eInstallation\u003cbr\u003e\u003cbr\u003e\n\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cstrong\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eBEFORE YOU START\u003c\/span\u003e\u003c\/strong\u003e\u003cbr role=\"presentation\"\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e1. \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eCheck that the delivery note is correct compared to what has actually arrived.\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e2. \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003ePerform a visual control \u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003ea. \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e Visible damage on the cable\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eb. \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e Visible damage on the plugs\/packaging\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003ec. \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e Visible damage on the mat\/power cable\u003cbr\u003e\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e \u003cstrong\u003eASSEMBLY OF HEATING MATS\u003c\/strong\u003e\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan role=\"presentation\" dir=\"ltr\"\u003eBefore installing the heating mats: Remove ice and snow from the area where you want to use the mats, \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eyou can also place the mats directly on snow and ice if needed. Warning: Do not walk on the mats until it \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003ehas melted down to solid ground. Make sure the surface is free from sharp objects like stones, glass, nails, \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eetc., which can damage the mats.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan role=\"presentation\" dir=\"ltr\"\u003eInterconnecting heating mats: All models are constructed with waterproof connector plugs so that all the \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003edifferent models can be serial connected. Please tightly snap the male and female connectors together.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan role=\"presentation\" dir=\"ltr\"\u003eConnection of power supply: The power cable can be connected to the first or the last mat in the system. \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eBefore you connect the power supply, always make sure that all the mats are thoroughly connected \u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003etogether first. The mats should be connected to a grounded electrical outlet.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan role=\"presentation\" dir=\"ltr\"\u003eFastening the mats: The mats are all equipped with eyes (holes) in each corner. This makes it possible to \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003efasten the mats so they do not slide\/move. Use stainless or galvanized screws suitable for the surface. If \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003ethe surface is suitable, also double sided tape can be used as alternative way of fastening the mats. If the \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eincline is more than 20 degrees, we recommend to use a jointing plate to avoid that the mats are sliding\/\u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003emoving.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\n\u003cbr\u003eElectrical Requirements\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eHotStep Snow Melting Heated Mats requires a GFCI Power Unit (sold separately). The GFCI Power Unit turns \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eoff the power if any of the electric current begins leaking to the ground. It is important to test the GFCI \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003ePower Unit each time the mat is installed and before use.\u003cbr\u003e\u003cbr\u003eHere is all you need to do:\u003cbr\u003e\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e1. \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eLocate the test and reset buttons on the Power Unit.\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e2. \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003ePlug the power cord into the outlet.\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e3. \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eAlternately press the RESET and TEST buttons.\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e4. \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eEach time you press the RESET button, the power light should turn on. If the light does not come on, \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003emake sure there is voltage at the outlet.\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e5. \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eEach time you press the TEST button, the power light should turn off.\u003c\/span\u003e\u003cbr role=\"presentation\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e6. \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eLeave the Power Unit with the light turned on. If the Power Unit does not operate as described above,\u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003edo not use the mat. Call customer service at \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e(800) 624-0041\u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eAccessories\u003cbr\u003e\u003cbr\u003e\n\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eGFCI and Extension cables are available \u003ca href=\"https:\/\/matsupplier.com\/products\/accessories-for-snow-melting-heated-mats\" title=\"Accessories for Snow Melting Mats\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(255, 128, 0);\"\u003ehere\u003c\/span\u003e\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\n\u003cbr\u003eOperation \u0026amp; Storage\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003ePower the \u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eHotStep Snow Melting Heated Mats\u003c\/strong\u003e\u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003ewhenever there is a threat of snow or ice. It is a good idea to unplug it when \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003ethere is no snow or ice. Before storing the mat, clean it with mild soap and water, and place it in the \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eoriginal packaging. Store the mat indoors after the winter season. It is important to store the mats \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eimmediately after the winter ends. Failing to do so may expose the mats to excessive summer UV \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003esunlight, harming the mats over time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cbr\u003e\u003c\/h5\u003e\n\u003ch5\u003e\u003cspan\u003eSurface Suitability\u003c\/span\u003e\u003c\/h5\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eHotStep Snow Melting Mats are safe to place on a variety of surfaces, including:\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb data-stringify-type=\"bold\"\u003eConcrete\u003c\/b\u003e: Concrete surfaces, such as driveways or sidewalks, are highly suitable for these snow-melting mats due to their durability and ability to withstand heat.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb data-stringify-type=\"bold\"\u003eAsphalt\u003c\/b\u003e: Asphalt surfaces also handle heat well, making them a common choice for snow-melting mat installation.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb data-stringify-type=\"bold\"\u003ePavers\u003c\/b\u003e: These snow melting mats can be safely placed under pavers if they are properly installed and provide good drainage.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb data-stringify-type=\"bold\"\u003eStone or Tile\u003c\/b\u003e: These materials are often used for patios or walkways, and these snow-melting mats can be installed beneath them with proper precautions.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb data-stringify-type=\"bold\"\u003eWooden Decks\u003c\/b\u003e: Some of these snow-melting mats are compatible with wooden surfaces, but it's important to check the product details to avoid potential warping from heat.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb data-stringify-type=\"bold\"\u003eSynthetic Surfaces (Composite Decking)\u003c\/b\u003e: These snow melting mats can be used on synthetic decking.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb data-stringify-type=\"bold\"\u003eTurf or Artificial Grass\u003c\/b\u003e: These snow melting mats are okay to use on turf or artificial grass.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch5\u003e\n\u003cbr\u003eFAQs\u003c\/h5\u003e\n\u003cdiv class=\"p-pdf_iframe__page\" aria-label=\"Page 1\" data-page-number=\"1\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e1.) Is it safe to drive over the HotStep Snow Melting Heated Mats?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eThe \u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eHotStep Snow Melting Heated Mats \u003c\/strong\u003eMats are very durable and will handle normal vehicular traffic in standard wintery environments. However, it is important to make sure the ground surfaces under the mats are clear of any sharp objects that could puncture the mat. If you have questions about the durability of our mats in your specific vehicular situation (i.e., many large trucks on a regular basis), please call HOTSTEP \u003cbr role=\"presentation\"\u003etechnical support team at (800) 624-0041\u003c\/span\u003e\u003cstrong\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cbr\u003e\u003cbr\u003e2.) Why don’t the mats feel warm when I touch them?\u003cbr\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eWhen you turn on the mats, they may not feel \u003cbr role=\"presentation\"\u003ewarm to the touch, but that’s ok. This is especially true when the air temperature outside is very cold. This is because the temperature of your hand is greater than the temperature of the mat. But if you are concerned, check to see that the light on the mat’s plug is illuminated. If it is, these mats are on and they’ll melt snow. If after the first snow fall it appears the mats are not melting snow, call our troubleshooting team at (800) 624-0041\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e3.) \u003cspan\u003eAre the power units waterproof?\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eThe power unit on the mat is certified as “rainproof”, but it is not \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e\u003cbr role=\"presentation\"\u003esubmersible. Therefore, please be careful not to lay the mat’s power unit in an area that will collect a lot of water, such as a small ditch. While the mats themselves are very waterproof, the power unit, however, cannot be exposed to excessive amounts of water. It is the best to make sure the power unit hangs from the outlet in a vertical manner at least 18” from the ground. However, if the power unit will be \u003c\/span\u003e\u003c\/p\u003e","brand":"Coco Mats N More","offers":[{"title":"Stair Mat: 11\" x 38\" \/ HotStep","offer_id":53400899780748,"sku":"HSM120-STAIR-1138","price":144.0,"currency_code":"USD","in_stock":true},{"title":"Stair Mat: 11\" x 38\" \/ HotStep Glow","offer_id":53400899813516,"sku":"HSML120-STAIR-1138","price":144.0,"currency_code":"USD","in_stock":true},{"title":"Doormat: 24\" x 40\" \/ HotStep","offer_id":53400899846284,"sku":"HSM120-DOOR-2440","price":249.0,"currency_code":"USD","in_stock":true},{"title":"Doormat: 24\" x 40\" \/ HotStep Glow","offer_id":53400899879052,"sku":"HSML120-DOOR-2440","price":249.0,"currency_code":"USD","in_stock":true},{"title":"Passageway Mat: 48\" x 20\" \/ HotStep","offer_id":53400899911820,"sku":"HSM120-PASS-4820","price":249.0,"currency_code":"USD","in_stock":true},{"title":"Passageway Mat: 48\" x 20\" \/ HotStep Glow","offer_id":53400899944588,"sku":"HSML120-PASS-4820","price":249.0,"currency_code":"USD","in_stock":true},{"title":"Walkway Mat: 48\" x 36\" \/ HotStep","offer_id":53400899977356,"sku":"HSM120-WALK-4836","price":420.0,"currency_code":"USD","in_stock":true},{"title":"Walkway Mat: 48\" x 36\" \/ HotStep Glow","offer_id":53400900010124,"sku":"HSML120-WALK-4836","price":420.0,"currency_code":"USD","in_stock":false},{"title":"Walkway Mat XL: 60\" x 40\" \/ HotStep","offer_id":53400900042892,"sku":"HSM120-WALKXL-6040","price":550.0,"currency_code":"USD","in_stock":false},{"title":"Walkway Mat XL: 60\" x 40\" \/ HotStep Glow","offer_id":53400900075660,"sku":"HSML120-WALKXL-6040","price":550.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0577\/5858\/0876\/files\/HOTSTEPMELTINGMATINCHAIN.png?v=1787304208","url":"https:\/\/gobekusa.com\/products\/hotstep-snow-melting-heated-mats","provider":"GobekUSA","version":"1.0","type":"link"}